Residents

At Prolets we are on hand to find you the best possible home to suit your needs. Whether this is to help with a short-term work contract, international study or long-term rental. We are able to offer a range of properties that suit most location and duration requirements, with well designed rooms that are both functional and enjoyable to live in. We only offer bills included options to keep your life simple.
Our comprehensive and interactive property management system means you can access your residents account remotely, to arrange viewings, make offers and even reserve properties or rooms. During the tenancy, important documents, maintenance requests and updates will be readily available in your property hub – allowing you to stay in touch with us at any time.

Register today to search all of our available professional accommodation!

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Check out our properties here!

We source, develop and renovate our properties with you, the resident in mind. High quality, well located rooms at great prices. We always offer with bills included to keep life simple for you!

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Have a look!

Go see some rooms & properties! You can book your viewings online.

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Reserve a Room or Property

You can secure your room or property online and put a deposit down with ease.

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Referencing

With your room secure we will quickly and efficiently complete all necessary paperwork.

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Keep in Touch!

As we keep in touch with you please keep in touch with us on any feedback you have in your new home!

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Moving On?

Let us know your plans and we will probably be able to find you something else that suits!

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Finish

FAQs

I need to find a place to rent, what do i do first?

Before you start searching for your new home it’s a good idea to write down a budget. What are your current outgoings and what money do you have left each month to spend on rent? Take into account that, when you first move in, you will need to front a security deposit as well as the first month’s rent and a refundable holding deposit.

I've found a place I want to rent. Now what?

If you haven’t already, make sure you go and view the property. The letting agent will ask you to sign a Tenancy Fee Declaration form which lists the services they will provide and the Permitted Payments expected from you, in line with the Tenant Fees Act 2019. The agent will then begin the referencing process to ensure you’re in a position to rent the property.

Why do I need to be referenced?

The landlord needs to be sure that that their tenant won’t have any problems paying the rent on a monthly basis and that the tenant will take good care of their property.

What does referencing involve?

Referencing is nothing to worry about. Tenants applying to rent need to give details of their employer and income, their previous address, and some bank account details. These will be checked to ensure they are able to commit to monthly rental payments.

What if there are problems with my reference?

In some circumstances, a tenant may not be approved immediately via referencing. Obvious examples are students without a regular income, or someone leaving their family home for the first time with no renting history. This is not uncommon, and there are still options for tenants in this position. They could pay the rent 6 months up front, or seek out a guarantor.

What is a guarantor?

If a tenant is not fully approved by the referencing process, they can ask a guarantor to support them. A guarantor (usually a parent or guardian) will agree to take joint responsibility for the rent for the property if the tenant fails to. Guarantors are required to pay any rent arrears (if the tenant does not pay) and for any damages costing more than the deposit.

What does a guarantor need to do?

A guarantor needs to go through the same referencing process as a tenant. The normal requirement is that they are employed and a UK resident, with sufficient earnings to cover the tenant’s rental commitment.

Why do I need to pay a deposit?

The landlord trusts the tenant to keep the property in a good condition and in good order. The deposit is held to ensure that any damages (over and above fair wear and tear) can be corrected at the end of the tenancy

What is a tenancy agreement?

A tenancy agreement is a contract signed by both the tenant and the landlord. It outlines all the rules to which both parties must comply.

Who is responsible for repairs?

The landlord is responsible for maintaining the property in a good state of repair. They will either take care of this directly, or do so via a letting agent – make sure you know who to go to when there’s a fault at the beginning of the tenancy. Check your 'Welcome letter' to find out what service level your landlord has. If it is Tenant Find or Rent Collect, then you will need to talk to your landlord directly. It it is Fully Managed then the agent will help. If you do damage to the property you are expected to cover the cost of putting this right.

Can I decorate or make changes to the property?

In most cases, a tenant can only decorate or make changes to the property with the express permission of the landlord. We recommend receiving this permission in writing.

What if I accidentally cause damage to the property?

Don’t worry – accidents happen. Tell whoever is responsible for the property maintenance (either the landlord or letting agent) as soon as possible. You will be expected to cover the cost of putting it right. Don’t try to ignore or hide damage because it could get worse, and it will only come out of your deposit at the end of the tenancy.

What if the landlord isn't keeping to their side of the agreement?

If a tenant believes the landlord is not keeping to their side of the agreement – for instance, not maintaining the property in a fit state of repair – then the first thing the tenant should do is speak to their letting agent. The letting agent has a duty of care to the tenant, and may be able to help to resolve issues depending on the service type the landlord has with the agent. Look at your 'Welcome letter' to find out the service level of your landlord. Alternatively, a tenant can find independent advice from The Citizens Advice Bureau.

What if I want to end my tenancy agreement?

If you are tied into a fixed term contract, you will be liable for the rent until the fixed term is finished. If you are no longer in a fixed term contract (ie. a rolling contract) your tenancy agreement will define the notice you need to give.

What if I can't pay the rent?

It is always your responsibility to pay the rent, but circumstances change. What happens if you become unemployed or are unable to work due to sickness? The most important thing is not to let arrears pile up until they’re unmanageable. Speak to your landlord or letting agent and see if you can reschedule your payments. And don’t forget, you can get insured against sickness and unemployment to keep yourself protected.

Could my rental payments affect my credit score?

Yes. It’s important to keep paying your rent on time and in full as it could negatively affect your credit score and your chances of gaining credit, or a mortgage, in the future.